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Canvas FAQ

Canvas FAQ

CANVAS LOGIN STUDENT PASSWORD RESET EMPLOYEE PASSWORD RESET


Canvas is the Learning Management System (LMS) used at Edmonds College for online, hybrid, and web enhanced classes. Canvas is used for assignments, checking grades, student collaboration, and more.

There are several reasons why you may not have access to your Canvas account. These may include:

  • Not registered/just registered

If you are a newly enrolled student, you will first need to register for at least 1 class credit for your Canvas account to be created. Once registered, it may take up to 24 hours for your Canvas account to be created.

  • Password expired

Your Canvas password is valid for 120 days. You will need to change your Canvas password after that period, by using the Canvas password management tool.

  • Used/Use Canvas at a different college

If you were previously enrolled at another college, or are currently enrolled at another college, you will first need to change your Canvas password using the Edmonds College Canvas password management tool. After you change your password, you will be able to log in and view your Edmonds College courses.

  • Wrong Canvas webpage

Be sure that you are logging in at the Edmonds College Canvas login page (edcc.instructure.com), rather than ‘canvas.com’.

  • Dropped/no longer a student

You may have been dropped from your courses which would prevent you from accessing Canvas. Please contact and verify your status with Enrollment Services.

  • Wrong username/password

Your student login credentials for Canvas will be:

Username: Edmonds College SID number (ex. 955123456)

Password: Canvas password created with the Canvas password management tool

  • Browser compatibility

It is recommended to use Google Chrome or Mozilla Firefox to access Canvas for full functionality.

List of supported browsers for Canvas

  • Canvas app (mobile)

Several users have reported issues signing in to Canvas through the Canvas mobile application. We advise accessing Canvas on a PC/Laptop, or mobile browser.

  • The beginning of the quarter has not started

Canvas access is typically given to newly registered students 7 calendar days before the quarter begins.

If you are a newly enrolled student, you will first need to register for at least 1 credit for your Canvas account to be created. It may take up to 24 hours for your Canvas account to be created.

Edmonds CC class schedule

  • You are not registered or have been dropped from your courses

You may have been dropped from your courses which would prevent you from accessing Canvas. Please contact and verify your status with Enrollment Services.

  • You are a transfer student from another college or attending another college.

You may be seeing courses from other institutions even though you are logged in to your Edmonds College Canvas account. Please use the Edmonds College Canvas password management tool to change your password. After logging in with your new password, your Edmonds College courses should be available.

  • The previous quarter has ended, and as a rule, course material from previous quarters are removed from Canvas to make way for the upcoming/current quarter.

To obtain course material from a previous quarter contact your instructor.

  • The beginning of the quarter has not started

Canvas access is typically given to newly registered students 7 calendar days before the quarter begins.

You may be seeing courses from other institutions even though you are logged in to your Edmonds College Canvas account. Before trying to login to your courses for the first time, please use the Canvas password management tool to change your password. After logging in with your new password, your Edmonds College courses should be available.
You may be seeing courses from other institutions even though you are logged in to your Edmonds College Canvas account. Please use the Canvas password management tool to change your password. After logging in with your new password, your Edmonds College courses should be available.
Your staff account and student account will need to be merged in Canvas. Please contact the TRC at 425.640.1010 or email itsupport@edcc.edu to initiate this process.

Your display name must match the student records on file. If you notice a discrepancy, please confirm your student information with Enrollment Services. Once these changes are made, the Help Desk and/or START will update your display name.

You may, however, show a preferred name when posting on discussion boards to other students using the Update Contact Information page.

Newly-made changes on your course registration will take 2-3 hours to update on your Canvas account.

This may be due to an old link that leads to a page removed from Canvas. If you are trying to access older course material, please contact your instructor for that course.

Employee Directory

This may be due to an old link that leads to a page removed from Canvas. If you are trying to access older course material, please contact your instructor for that course.

Employee Directory