Healthy Relationships Team


It is normal to feel confused or overwhelmed when someone has mistreated you. Healthy Relationships Team (HEART) Advocates are one example of people in our campus community who can help.

HEART advocacy services are provided by Providence Intervention Center for Assault and Abuse (PICAA) and Domestic Violence Services of Snohomish County (DVS). Services can be provided both on and off campus to fully address victim-survivor needs. HEART Advocates are very knowledgeable about options and resources available to victim-survivors of violence, and they are on campus to answer questions you may have about reporting a crime, receiving services, or navigating systems in the campus community.

To see a HEART Advocate you may call 425.640.1783 or drop in the Wellness Center in Lynnwood Hall, Room 236C. Drop in days are on Mondays, Tuesdays, and Wednesdays, but you may request an appointment for a day and time that works best for you.

If you have an immediate health- or safety-related emergency please call 911 or a Security Officer on campus at 425.754.0154 at any time, day or night.

HEART Advocates can help with

  • Reviewing options and resources

  • Making a safety plan in a crisis

  • Accessing medical attention at a hospital 

  • Referrals for counseling or support groups

  • Reporting an incident to or meeting with Title IX, Student Conduct, or Campus Safety, Security and Emergency Preparedness

  • Working with Title IX to get academic and housing accommodations

  • Referrals to sexual assault or domestic violence services in the community

  • Accessing legal assistance

  • Going to any other interviews or appointments on campus


HEART Advocacy services are free and confidential. By law in the state of Washington, what is said in private to a victim advocate is privileged communication.

There are a few exceptions when an advocate must report the situation to others. First, if a person poses a danger to self or others, an advocate may notify the Counseling and Resource Center, Campus Safety, Security and Emergency Preparedness, an Emergency Department (ER) at a hospital, or call 911.

Advocates are also mandated reporters of child abuse and neglect. This means they must call the police and/or child protective services if anyone discloses that they or someone they know has been a victim of a crime and they are under the age of 18. Advocates must also report any abuse of vulnerable adults.

Community advocacy

Sometimes victim-survivors seek confidential services outside of EdCC. This can be an option for people for people who feel it will give them a higher degree of confidentiality and privacy. If meeting with an advocate here on campus does not feel right for you, there are 24-hour crisis lines with advocates who can speak with you any time of the day.

To speak with an advocate about sexual assault or sexual abuse, call the crisis line for Providence Intervention Center for Assault and Abuse (PICAA) at 425.252.4800. To speak with an advocate about domestic violence, dating violence, or stalking, call the support hotline for Domestic Violence Services of Snohomish County (DVS) at 425.252.2873.

Furthermore, victim-survivors can drop-in the Wellness Center and speak with a HEART Advocate about getting connected with a community service agency, with no questions asked.

Providence Intervention Center for Assault and Abuse (PICAA)

PICAA is the community sexual assault program and a service center for victims of crime. The Center promotes emotional and physical healing for people victimized by sexual and physical violence and child abuse. Services include a 24-hour crisis line, general, medical, and legal advocacy, medical and forensic examinations, support group services, community education, and referrals. The Center assists survivors, their friends and family members in finding their own personal paths to healing.

Victim advocates are trained to listen and assist in problem solving. If you have never talked to anyone about what happened, you might decide this is a good time to begin.

An advocate can provide you with

  • Support and information on the 24-hour crisis line, in the emergency department, and/or during legal proceedings

  • Information about sexual assault and child abuse, your rights, medical, and legal procedures

  • Referrals to peer support groups, therapists, medical providers, and other community services

  • Confidentiality, as you determine your needs 1

Read more about PICAA

Domestic Violence of Snohomish County (DVS)

Domestic Violence Services is a non-profit organization in Snohomish County that provides comprehensive, confidential services to victims of domestic abuse. They provide a 24-hour support line, emergency shelter, supportive housing, legal advocacy, and support groups.

Support line

DVS offer a 24-hour support line for victims of domestic abuse and dating violence, their friends and families, and concerned citizens and professionals. Advocates on the line provide safety planning, referrals to internal and external programs and resources, and crisis intervention to people who call for support. The support line number is 425.52.ABUSE or 425.252.2873.

Emergency shelter service and transitional housing

Emergency shelter is provided for survivors of domestic violence and their children who are in immediate danger. The location of the shelter is confidential.

DVS also provides supportive housing services for clients who have come into the shelter. There are housing services for clients out in the community to help them avoid homelessness due to domestic violence.

To speak with an advocate about emergency shelter service or transitional housing, call the support line at 425.252.2873.

Support groups

Support groups are available for victims who have been or are being emotionally abused. Participation in the groups is confidential, as is the location of the groups. 2

To speak with an advocate about support groups, call the support line at 425.252.2873.

Read more about DVS

Are you still looking for help?

Read more about your options and resources


1. Providence Regional Medical Center Everett. (2011). Providence Intervention Center for Assault and Abuse. Pamphlet 37403, Revised March 2011.

2. Domestic Violence Services of Snohomish County. (2017). Supporting Victims of Domestic Violence. Retrieved from