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EdMail

Frequently Asked Questions

What is my new EdMail address?

 

Your email address will consist of your:

Go to the EdMail Account Manager to retrieve your EdMail address.
You will need your Student Identification number (SID) and Private Identification Number (PIN)
You will need your Student ID number (SID): 95X-XX-XXX and
Your Private Identification Number (PIN): Date of birth (MMDDYY)
Example: September 12, 2011 = 091211

 

What is my EdMail password?


Go to the the EdMail Account Manager.

You will need your Student Identification number (SID) and Private Identification Number (PIN)
You will need your Student ID number (SID): 95X-XX-XXX and
Your Private Identification Number (PIN): Date of birth (MMDDYY)
Example: September 12, 2011 = 091211

How do I reset my EdMail password?


Go to the EdMail Account Manager.
You will need your Student Identification number (SID) and Private Identification Number (PIN)
You will need your Student ID number (SID): 95X-XX-XXX and
Your Private Identification Number (PIN): Date of birth (MMDDYY)
Example: September 12, 2011 = 091211

Where do I login to my EdMail account?


In order to access your EdMail account click here.

What is my SID?


Your SID is your Student Identification number which starts with 95X -XX-XXX. If you do not know what your SID is you will need to contact Enrollment Services at 425.640.1000.

What is my PIN?


Your PIN is your Private Identification Number: date of birth (MMDDYY)
Example: September 12, 2011 = 091211
For assistance with your PIN contact Enrollment Services at 425.640.1000.

I cannot login to my EdMail account?


Are you registered for more than 0.0 credits? New students will receive an EdMail account if they are registered for any classes greater than zero credits.

When did you register? If you just registered, it takes 24 hours for your EdMail account to become active.
Did you go to the EdMail Account Manager to retrieve your EdMail address.

I already have a Gmail account for personal email. Can I maintain my current Gmail account and have the EdMail account?


Yes. You may keep your personal Gmail account. EdMail is the official means of communication between Edmonds Community College and our students. All students are accountable for the information sent out via email. EdMail is where you will receive important college business such as communicating with your instructors, financial aid, enrollment services, student government and emergency communications. If you prefer, you may forward your EdMail messages to your personal account.

How do I forward my EdMail messages to my personal email account?


You can forward your EdMail messages to another email account by following these instructions.

Who gets an EdMail student account?


Every student registered at Edmonds Community College (EdCC), for more than zero credits, is provided with an EdMail account.

Is the login process the same for EdMail and Canvas?


No. The login process for EdMail is separate and distinct from your Canvas login. The username and password is completely different.

Is my EdMail password case sensitive?


Yes. EdMail recognizes passwords based on upper and lower case settings.
Example: If your password was set to secret123 and you entered it as SECRET123, EdMail would not accept it. You would need to type the password as secret123 in order to log in.

What Web browsers support EdMail/Gmail?


Fully supported browsers (Google recommends using these to get all of EdMail/Gmail's newest features):

For more information, go to Google Support.

How long after I graduate will my EdMail account remain active?


You will be able to access your EdMail account even after you leave the college. Essentially, you should have this forever – EdMail for life!

How do I import contacts from another email account?


You can import contacts you already have stored in another email program into your EdMail account by going to Importing Contacts.

My name has changed  will this impact my EdMail address?


No. If your name has changed and you would like to change your EdMail email name, you will need to contact Enrollment Services at 425.640.1000.

I have changed my name in Enrollment Services  will my name for my EdMail email address automatically change?


No. You need to contact Enrollment Services at 425.640.1000 to make this change.

My EdMail is the original format and I would like the new current format.


You will need to contact Enrollment Services at 425.640.1000.