Frequently Asked Questions
Our services are free to all students.
Yes. Exceptions are made in the event of an emergency and are contingent on whether a counselor has a time slot available. If you have an immediate mental health-related emergency outside of the Counseling Center's regular business hours please call 911. You may also call the Care Crisis Line at 425.258.HELP or 1.800.584.3578.
You can make an appointment to meet with a counselor by calling our front desk at 425.640.1358. If you have not seen a counselor in our office before, please stop by Mountlake Terrace Hall, Room 145 to complete an intake form before scheduling your first appointment.
All records in the Counseling and Resource Center (CRC) are personal and confidential. This information can only be released outside the center with your written consent. Privacy of your records and anonymity extends to situations where a client is referred to the CRC by a faculty member, administrator or friend. Except under certain circumstances (listed below), no parent, academic dean, instructor or future employer will know of a student's use of the CRC.
Counseling records are not a part of the educational record. We keep separate records from other administrative documents kept on campus and notations about counseling are not made on a student's official college record. Client confidentiality is protected under Washington law (RCW 18.19.180) and information cannot be released except under specific situations. Read more about confidentiality.
Mon. 8 a.m.-5 p.m.
Tues. 8 a.m.-6 p.m.
Wed. 8 a.m.-5 p.m.
Thurs. 8 a.m.-5 p.m.
Fri. 8 a.m.-4 p.m.
If you have an immediate mental health-related emergency please call 911 or contact the Care Crisis Line at 425.258.HELP (4357) or 1.800.584.3578 for support 24 hours per day, 365 days per year (interpreter services available).