Business Information Technology

Course Descriptions

BSTEC 100: Computer Keyboarding

Credits: Maximum of 4.0 possible

Introduction to computer keyboarding with touch-typing speed and accuracy development. Includes introduction to document processing and formatting of letters, reports, and memos. Microsoft Word 2007 or higher using a PC is required for this course. S/U grade option. Prerequisite(s): If English is not your first language, placement into EAP 100 is required.

Course Level Objectives

  1. Demonstrate the ability to type letters, numbers, and symbol keys by touch.
  2. Demonstration proper typing techniques and ergonomic body positioning through self-evaluation and improvement.
  3. Demonstrate improved touch-typing speed and accuracy.
  4. Demonstrate a basic touch-typing proficiency speed of 20 words per minute (wpm) with five or fewer errors.
  5. Demonstrate basic proofreading, punctuation, spelling, and grammar skills.
  6. Use appropriate word processing commands to produce documents (letters, reports, and memos) using Microsoft Word.

BSTEC 102I: Document Processing I

Credits: 1.0 to 4.0

Application of word processing to format letters, reports, memos, and other business documents. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 100; BSTEC 129 or equivalent.

Course Level Objectives

  1. Format simple, multi-page, and various styles of reports.
  2. Format business letters and memos with enclosure notations.
  3. Format tables with column headings, number columns, and columns with totals.
  4. Format resumes, letters of application, and employment documents.
  5. Increase speed and accuracy through skill development activities.

BSTEC 103I: Document Processing II

Credits: 1.0 to 4.0

Application of word processing to format business documents. S/U grade option. Registration permitted first seven weeks as space is available. Prerequisite(s): BSTEC 102 or equivalent.

Course Level Objectives

  1. Demonstrate formatting for reports, letters, memos, and tables.
  2. Format itineraries, agendas, meeting minutes, column reports, and procedure manuals.
  3. Format a multipage formal report project and design various office forms.
  4. Create and design cover pages, announcements, and newsletters.

BSTEC 104: Medical Terminology

Credits: Maximum of 3.0 possible

Study of basic word elements (prefixes, suffixes, and word roots); select terms and plural forms related to anatomy, physiology, symptoms, diagnoses, procedures, abbreviations, symbols, and eponyms; emphasis on accurate spelling, pronunciation, definition, and usage. Prerequisite(s): BRDGE 093 or EAP 100 or equivalent.

Course Level Objectives

  1. Analyze and construct medical terms after memorizing word elements (suffixes, prefixes, roots, and combining forms).
  2. Identify select abbreviations, symbols, and eponyms.
  3. Analyze, synthesize, integrate, and evaluate medical terms used in medical reports.
  4. Identify select diagnostic and therapeutic procedures and describe diagnoses for which they are performed.
  5. Demonstrate knowledge of basic anatomy and physiology and related terms.
  6. Spell, pronounce, define, and apply terms relevant to each lesson.

BSTEC 106: Medical Billing

Credits: 5.0

Overview of health insurance terminology, plans, claims, billing forms, and payment systems; revenue cycles and reimbursement methodologies for professional services; legal and ethical guidelines related to a medical practice. Prerequisite(s): BSTEC 104; BSTEC 130 or CIS 100; BSTEC 120 or placement into MATH 077.

Course Level Objectives

  1. Identify processes and form conclusions related to U.S. health insurance plans and government sponsored health benefit programs.
  2. Identify and evaluate employment opportunities and continuing education expectations in the medical billing field.
  3. Synthesize written and oral conclusions about health insurance terminology, plans, claims, forms, and payment systems.
  4. Identify and list the primary medical payer groups and resources.
  5. Evaluate and apply principles of financial reimbursement, monitoring, and reporting.
  6. Identify and apply medical practice legal and ethical guidelines and terminology.
  7. Identify health information laws, regulations, and governing bodies.
  8. Identify and apply concepts of confidentiality, privacy; and security policies, procedures, and monitoring.
  9. Access professional associations and evaluate their importance in healthcare billing.

BSTEC 107: Business English

Credits: Maximum of 5.0 possible

Review parts of speech, sentence structure, subject/verb agreement, punctuation, capitalization, number usage, and language usage in professional business writing. Prerequisite(s): Placement into BRDGE 093 or EAP 100 or equivalent.

Course Level Objectives

  1. Identify sentence patterns, types, and faults.
  2. Identify parts of speech.
  3. Use plural and possessive nouns correctly.
  4. Use personal, possessive, and indefinite pronouns correctly.
  5. Use verb tenses and voices correctly and achieve subject-verb agreement.
  6. Use modifiers (primarily, adjectives and adverbs) correctly.
  7. Use correct punctuation.
  8. Use correct capitalization.

BSTEC 108: Business Presentations

Credits: 3.0

Introduction to oral presentation techniques used in all sectors of the business community to convey a variety of information to professional audiences. Includes guidelines for the use of PowerPoint slides as a presentation tool.

Course Level Objectives

  1. Analyze the targeted audience and select an appropriate delivery approach to match the audience.
  2. Demonstrate the ability to select appropriate resources related to specific report topics and apply the information to the various oral presentation projects.
  3. Identify and incorporate statistical data, graphs, maps, and charts to support oral presentations.
  4. Demonstrate the ability to select and use appropriate technology tools to create visual aids as support for a variety of oral presentations.
  5. Deliver individual and group oral presentations that are appropriate to the targeted audience.
  6. Demonstrate group interaction skills in a collaborative assignment.

BSTEC 109: Word Processing (Word)

Credits: Maximum of 5.0 possible

Word processing functions and applications using Microsoft Word. Prerequisite(s): BSTEC 130 or CIS 100 or equivalent.

Course Level Objectives

  1. Create, format, and manage documents.
  2. Create bulleted lists, numbered lists, and outlines.
  3. Save documents in appropriate formats for different uses.
  4. Create custom styles for text, tables, and lists.
  5. Merge letters with other data sources.
  6. Demonstrate understanding of terms and concepts associated with word processing.

BSTEC 110: Business Communications:CD

Credits: 5.0

Memos, letters, reports, and oral presentations using business style and strategy. Revision of writing, group interaction, and diversity are emphasized, as well as written and oral communication. Prerequisite(s): BSTEC 107 or placement into ENGL 099 or instructor permission. Keyboarding recommended.

Course Level Objectives

  1. Use verbal and nonverbal language that demonstrates sensitivity to and understanding of differences in a multicultural setting.
  2. Write clear, organized, short informational reports using correct format and report writing principles.
  3. Prepare and present clear, concise, well developed written communications in standard English with correct punctuation and spelling, using business-appropriate word processing formats and styles.
  4. Plan and professionally deliver effective oral presentations appropriate to the audience.
  5. Participate in, and contribute personal perspectives to, discussions involving diversity.
  6. Demonstrate, through peer editing and group discussion, listening skills that positively enhance relationships in a diverse business environment.

BSTEC 112I: Medical Document Processing

Credits: 2.0

Techniques and skills necessary for processing medical documents in a health care facility. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 104 and BSTEC 109.

Course Level Objectives

  1. Demonstrate the ability to format and prepare accurately typed health record text containing numbers, symbols, and abbreviations.
  2. Demonstrate the ability to use reference materials to select proper punctuation needed in unfamiliar copy.
  3. Demonstrate the ability to accurately capitalize words from copy prepared in lowercase.
  4. Demonstrate the ability to accurately retype a proofed, corrected health care document.
  5. Demonstrate the ability to identify and apply medical terms that have two or more spellings.

BSTEC 115: Medical Law and Ethics

Credits: 3.0

Introduction to legal, moral, and ethical issues in healthcare professions; legal terminology; federal and state legislation; privacy, security and confidentiality; release of information; HIPAA, OSHA, WISHA and CDC regulations. Prerequisite(s): EAP 100 or BRDGE 093.

Course Level Objectives

  1. Explain the general process of creating, amending, and enforcing laws.
  2. Compare and contrast the concepts of law, ethics, and morals.
  3. Identify the differences between licensure, certification, and registration, and describe which medical office professions require such endorsements.
  4. Review the key points of the Washington State Medical Practice Act, and describe what actions could result in the loss or suspension of the license to practice medicine in Washington state.
  5. Explain the basic HIPAA standards in regard to patient confidentiality and the right to privacy, and state the minimum fine for breaking such standards.
  6. Recall and analyze strategies of medical office risk management, and explain how they can minimize negative legal action against a medical practice.
  7. Compare and contrast tort law, civil law, and criminal law, and give examples of each.
  8. Research and analyze workplace and employment laws that directly affect medical practices.

BSTEC 116: Pathophysiology/Advanced Medical Terminology

Credits: Maximum of 3.0 possible

Identification of common symptoms, causes, and treatments of disease processes in the human body with relation to medical coding. Advanced body system focus includes selected prefixes, suffixes, and word roots; terms and plural forms related to anatomy, physiology, symptoms, diagnoses, procedures, abbreviations, symbols, and eponyms; emphasis on accurate spelling, pronunciation, definition, and usage. Prerequisite(s): BSTEC 104 or instructor permission and AHE 110 or concurrent enrollment.

Course Level Objectives

  1. Identify common disease processes with symptoms, causes, and treatments by body system.
  2. Relate common disease processes and diagnoses for the purpose of medical coding.
  3. Analyze and construct medical terms after reviewing and memorizing word elements (suffixes, prefixes, roots, and combining forms).
  4. Identify and apply correct usage of select abbreviations, symbols, and eponyms in medical reports.
  5. Analyze, synthesize, integrate, and evaluate medical terms used in medical reports.
  6. Identify and define standard diagnostic and therapeutic procedures related to pathology and clinical applications of each body system, and describe diagnoses for which they are performed.
  7. Analyze, synthesize, integrate, and evaluate anatomy and physiology terms related to each body system.
  8. Demonstrate proficient use of a medical dictionary.
  9. Demonstrate effective healthcare communication through correct spelling, pronunciation, definition, and application of medical terms.

BSTEC 118: Medical Coding 1- ICD-10-CM

Credits: 5.0

Assignment of medical diagnosis codes according to the current edition of the International Classification of Diseases 10th edition, Clinical Modification (ICD-10-CM); outpatient and inpatient coding related to all major body systems, including Diagnosis Related Groups (DRGs). Prerequisite(s): BSTEC 104; AHE 110 and BSTEC 153 or concurrent enrollment.

Course Level Objectives

  1. Describe the purpose of CPT, ICD-10-CM, and HCPCS coding methodologies.
  2. Identify placement of code sets on medical billing forms.
  3. Identify and apply current ICD-10-CM coding guidelines for outpatient and inpatient use.
  4. Apply ICD-10-CM coding guidelines to select proper code assignment for outpatient and inpatient records.
  5. Use an encoder to assign DRGs.
  6. Describe the importance of Coding Clinic and other coding references and resources.
  7. Apply confidentiality and privacy policies and procedures in accessing and using confidential medical information.

BSTEC 120: Ten Key with Math Applications

Credits: 5.0

Apply electronic ten key calculator functions to solve business math problems. Operate a computer ten key keypad by touch for speed and accuracy. S/U grade option. Prerequisite(s): Minimum placement into EAP 121 or BRDGE 093 and MATH 077.

Course Level Objectives

  1. Solve business application problems using the constant, continuous, accumulative, and mixed operations functions of the ten-key calculator.
  2. Solve equations for percentage, rate, and base in word problems.
  3. Calculate percents of increase/decrease, trade discounts, markdown, markup, payroll, and simple interest.
  4. Apply the quantitative ten-key calculator functions of addition, subtraction, multiplication, and division. Estimate answers and round answers to different place value positions.
  5. Convert fractions to decimals and decimals to fractions; convert decimals to percents and percents to decimals.
  6. Perform timings at a minimum speed of 9,000 strokes per hour with 97 percent accuracy for designated intervals using the computer ten-key, while using correct keystroking technique.

BSTEC 129: PC Basics

Credits: 3.0

For the computer beginner. Basic word processing, spreadsheet, and computer concepts. No previous computer experience required. S/U grade option. Prerequisite(s): BSTEC 100 or equivalent; placement into EAP 100 or BRDGE 093.

Course Level Objectives

  1. Demonstrate basic file management skills using Windows operating system.
  2. Identify functions of operating system utility programs.
  3. Create, format, and edit basic word processing documents.
  4. Enter information and basic formulas to a spreadsheet.
  5. Connect to the Internet and perform a simple information search.
  6. Identify and define basic computer hardware and software terms.
  7. Send and receive email.

BSTEC 130: Computer Fundamentals

Credits: 5.0

Introduction to computer concepts, applications, HTML and the Internet using Windows and Microsoft Office including Word, Access, Excel, PowerPoint. Students may receive credit for either BSTEC 130 or CIS 100, but not both. S/U grade option. Prerequisite(s): Placement into EAP 121 or BRDGE 093 or equivalent.

Course Level Objectives

  1. Recognize and identify basic concepts and terminology of introductory-level business computing technology.
  2. Describe the various components within information systems and identify their functions.
  3. Demonstrate entry-level proficiency in using microcomputer applications including spreadsheets, database, word processing, HTML, and presentation software.
  4. Observe, analyze, synthesize, apply, and evaluate information related to computer technology.

BSTEC 134I: Microsoft OneNote

Credits: 1.0

An overview of basic Microsoft OneNote features. Introduction to creating, organizing, formatting, and sharing notebooks.

Course Level Objectives

  1. Apply basic program features to properly create and manage notebooks.
  2. Demonstrate ability to follow step-by-step instructions to format and add multimedia content to notebooks.
  3. Demonstrate ability to access resources and services to apply additional featues in the program.

BSTEC 138I: Travel Management

Credits: 1.0

An overview of travel planning for business professionals, including airline, hotel, transportation, and preferred supplier reservations.

Course Level Objectives

  1. Demonstrate, by completion of scenarios and quizzes, the ability to create and manage airline, hotel, and transportation reservations for the business professional.
  2. Demonstrate, by completion of quizzes, the ability to work with preferred suppliers and contracted vendors.

BSTEC 142I: Quick Course Word

Credits: 1.0

An overview of basic word processing features using Microsoft Word. Previous computer experience in the Windows environment recommended. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available.

Course Level Objectives

  1. Apply basic program features to properly create, edit, or revise documents.
  2. Demonstrate ability to follow step-by-step instructions for creating basic business documents.
  3. Demonstrate ability to access resources and services for online help to apply additional features in the program.

BSTEC 143I: Quick Course Excel

Credits: 1.0

An overview of basic spreadsheet features using Microsoft Excel. Previous computer experience in the Windows environment recommended. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available.

Course Level Objectives

  1. Apply basic program features to properly create, edit, or revise spreadsheets.
  2. Demonstrate ability to follow step-by-step instructions for creating basic spreadsheets.
  3. Demonstrate ability to access resources and services for online help to apply additional features in the program.

BSTEC 144I: Quick Course Access

Credits: 1.0

An overview of basic database features using Microsoft Access. Previous computer experience in the Windows environment recommended. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available.

Course Level Objectives

  1. Apply basic program features to properly create, edit, or revise databases.
  2. Demonstrate ability to follow step-by-step instructions for creating basic business databases.
  3. Demonstrate ability to access resources and services for online help to apply additional features in the program.

BSTEC 153: Pharmacology

Credits: 2.0

Emphasizes clinical applications of pharmacology in treatment of disease. Includes drug classifications, dosages, and effects; administration routes, methods, and documentation; terminology and prescription abbreviations; measurements and dosage; and reference books. Prerequisite(s): BSTEC 104

Course Level Objectives

  1. Define basic pharmacology terminology.
  2. Analyze the connection of pharmacology terminology and the job of medical office worker.
  3. Differentiate among the three main drug forms and routes of entry, and provide the strength and weakness of each form and route.
  4. Recognize and write basic prescription abbreviations, chart notes, and punctuation rules in documenting prescriptions.
  5. Compare the five types of general pain relievers, and explain how they different in administration, effectiveness, and potential addiction characteristics.
  6. Identify the role of major drug regulating agencies and organizations, and demonstrate the ability to apply current technology, regulations, medication changes, and enforcement issues.

BSTEC 155: Special Topics: Business Information Tech

Credits: Maximum of 5.0 possible

Seminars and classes of current interest in Business Information Technology. S/U grade option.

Course Level Objectives

  1. Demonstrate proficiency in skills and knowledge in the area/topic of business content selected by the instructor. The business area/topic varies and is assessed and supervised by an instructor.

BSTEC 198: Individual Project in Business Information Tech

Credits: Maximum of 5.0 possible

Special courses and topics may be designed for students' individual programs in Business Information Technology. S/U grade only. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): Lab instructor permission.

Course Level Objectives

  1. Demonstrate proficiency in skills/knowledge of the business topic selected by the instructor. The area/topic varies and is assessed and supervised by an instructor.

BSTEC 198I: Individual Project in Business Information Tech

Credits: 1.0 to 5.0

Special courses and topics may be designed for students' individual programs in Business Information Technology. S/U grade only. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): Lab instructor permission.

Course Level Objectives

  1. Demonstrate proficiency in skills/knowledge of the business topic selected by the instructor. The area/topic varies and is assessed and supervised by an instructor.

BSTEC 199: Special Projects: Business Information Tech

Credits: 1.0 to 5.0

Individual projects in Business Information Technology and related topics by arrangement and permission of the instructor. S/U grade option. Note: Credit available with approval.

Course Level Objectives

  1. Demonstrate proficiency in skills/knowledge of the business topic selected by the instructor. The area/topic varies and is assessed and supervised by an instructor.

BSTEC 200I: Keyboard Skill Building

Credits: 3.0

Intensive accuracy and speed building to improve keyboarding skill. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 100 or instructor permission; placement in EAP 100 or BRDGE 093.

Course Level Objectives

  1. Demonstrate increased keyboarding speed on a three or five-minute timed writing, based on the course improvement schedule.
  2. Complete assigned lessons, demonstrating appropriate keyboarding technique.

BSTEC 206: Introduction to Health Records

Credits: 5.0

Prerequisite(s): BSTEC 104; BSTEC 130 or CIS 100; and placement into EAP 121 or BRDGE 093.

Course Level Objectives

  1. Identify various types of health care delivery systems, settings, providers, and allied health professionals in the United States.
  2. Differentiate between licensure, certification, and accreditation.
  3. Identify the functions of the Health Information Management (HIM) Department within the health care facility.
  4. Describe the role of health records in medical coding and billing.
  5. Identify and evaluate health record data sources and collection tools.
  6. Identify and describe the content, structure, use, storage, retrieval, and destruction of health information.
  7. Identify, define, and apply health data vocabulary.
  8. Describe the importance of data quality, integrity, monitoring, and compliance reporting.
  9. Identify and define terms and functions of the master patient index (MPI) and the patient registry.
  10. Identify regulatory guidelines, including confidentiality and release of information (ROI).
  11. Describe the evolution of the electronic health record (EHR) and the personal health record (PHR).

BSTEC 209I: Desktop Publishing

Credits: 1.0 to 3.0

Fundamentals of desktop publishing using Microsoft Publisher. Prior keyboarding and word processing recommended. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 130 or equivalent.

Course Level Objectives

  1. Demonstrate the fundamentals of desktop publishing including layout, graphics, manipulation, text editing, and printing.
  2. Define terminology basic to desktop publishing and printing.
  3. Demonstrate the basics of typography: typefaces, units of measurement, letter spacing, and concepts of readability and legibility.
  4. Demonstrate an ability to generate visual and typographical ideas to solve specific communications problems.

BSTEC 211: PowerPoint Projects

Credits: 5.0

Introduction to essentials of presentation software using Microsoft PowerPoint. Prerequisite(s): BSTEC 130 or CIS 100 or equivalent.

Course Level Objectives

  1. Demonstrate the ability to recognize suitable applications for Microsoft PowerPoint for Windows.
  2. Demonstrate the knowledge of the proper method to build a presentation.
  3. Demonstrate the ability to use basic presentation principles.
  4. Demonstrate the ability to design and create an original presentation.

BSTEC 211I: PowerPoint Projects

Credits: 1.0 to 4.0

Introduction to essentials of presentation graphics using Microsoft PowerPoint. S/U grade option. Registration permitted first seven weeks as space is available. Prerequisite(s): BSTEC 130 or CIS 100.

Course Level Objectives

  1. Demonstrate ability to recognize suitable applications for Microsoft PowerPoint for Windows.
  2. Demonstrate use of proper method to build a presentation.
  3. Demonstrate ability to use basic presentation principles.
  4. Demonstrate ability to design and create an original presentation.

BSTEC 213: Advanced Word Projects

Credits: 5.0

Comprehensive study of the advanced functions of Microsoft Word. Prerequisite(s): Previous Word experience required.

Course Level Objectives

  1. Perform intermediate and advanced functions of the Word 2016 program.
  2. Create a variety of documents using Word 2016.
  3. Demonstrate, through examinations, knowledge of Word 2016 procedures for developing professional documents.

BSTEC 218: Medical Coding 2 - CPT

Credits: 5.0

Current Procedural Terminology (CPT) and HCPCS code assignment for procedure and evaluation and management (E/M) codes; current coding regulations, established guidelines, and validation of coding accuracy using clinical health data are emphasized. Prerequisite(s): BSTEC 118.

Course Level Objectives

  1. Identify, use, and maintain electronic applications and work processes to support clinical classification and coding.
  2. Identify, analyze, and apply current coding regulations and established guidelines in code assignment.
  3. Analyze and select procedure codes using CPT/HCPCS codes.
  4. Analyze and select E/M codes for physician services using CPT E/M codes.
  5. Analyze and select procedure codes for physician services using CPT codes.
  6. Analyze and select HCPCS and CPT modifiers for physician services.
  7. Validate coding accuracy using clinical documentation found in the health record.
  8. Resolve discrepancies between coded data and supporting documentation.

BSTEC 222: Database (Access)

Credits: 5.0

Basic database functions using Microsoft Access. Prerequisite(s): BSTEC 130, CIS 100, or equivalent.

Course Level Objectives

  1. Create and copy databases and work with database objects.
  2. Demonstrate understanding of terms and concepts associated with a relational database.
  3. Plan, create, manipulate, and modify tables, forms, queries, and reports.
  4. Create and describe relationships; define referential integrity.

BSTEC 224: Spreadsheet (Excel)

Credits: 5.0

Basic and intermediate spreadsheet functions using Microsoft Excel. Prerequisite(s): BSTEC 130, CIS 100, or equivalent.

Course Level Objectives

  1. Create and format worksheets.
  2. Create and format charts and tables.
  3. Perform basic and intermediate functions using current Microsoft Excel program.
  4. Use Excel formulas and functions to calculate and analyze data.
  5. Demonstrate understanding of terms and concepts associated with spreadsheet software.

BSTEC 225: Advanced Excel Projects

Credits: 5.0

Advanced spreadsheet functions of Microsoft Excel. S/U grade option. Prerequisite(s): BSTEC 224 or equivalent, and BUS 130 or ACCT 101 or equivalent.

Course Level Objectives

  1. Apply fundamental excel skills and tools in problem solving and creating spreadsheets.
  2. Solve problems with statistical analysis tools.
  3. Determine effective data display with charts.
  4. Retrieve data for computation, analysis and reference.
  5. Organize data for effective analysis.
  6. Use data tables and Excel scenarios for what-if analysis.
  7. Enhance decision making with solver.

BSTEC 228: Medical Coding 3: Adv Coding with Practicum

Credits: 5.0

Advanced medical coding practice with ICD-10-CM and CPT codes for all health care settings. Health records-based coding scenarios prepare students for coding certification exams. Prerequisite(s): BSTEC 118 and BSTEC 218.

Course Level Objectives

  1. Identify, use, and maintain electronic applications and work processes to support clinical classification and coding with proficiency.
  2. Evaluate clinical health record documentation with proficiency.
  3. Identify and assign ICD-10-CM diagnosis codes and CPT procedure codes to a variety of clinical data scenarios with proficiency.
  4. Identify, analyze, and apply current coding regulations and established guidelines in code assignment with proficiency.
  5. Validate coding accuracy using clinical health record documentation with proficiency.
  6. Resolve discrepancies between coded data and supporting documentation with proficiency.

BSTEC 233: Dental Office Administration

Credits: 5.0

Front office skills: Covers practice-management strategies, interpersonal skills, managing clinical records, dental billing, terminology and dental HIPAA/OSHA/WISHA regulations; appropriate for employment and current dental office staff. Prerequisite(s): BSTEC 130 or CIS 100 or equivalent.

Course Level Objectives

  1. Describe the roles of the dental team, including education, registration, certification or licensure required for each.
  2. Demonstrate knowledge of dental terminology.
  3. Describe HIPAA, OSHA and WISHA safety regulations as it applies to the dental office and demonstrate the ability to find updated regulation information on the web.
  4. Demonstrate basic understanding of dental law and Ethics.
  5. Demonstrate the rudimentary elements of patient scheduling techniques and the re-care systems.
  6. Demonstrate ability to manage patient records.
  7. Describe the fundamental steps taken in establishing financial arrangements with patients.
  8. Demonstrate knowledge of the basic functions of dental office software.
  9. Demonstrate knowledge of tooth numbering systems and basic dental procedures.
  10. Describe the ways in which an office can demonstrate outstanding customer service.

BSTEC 243: Advanced Microsoft Office Projects

Credits: 4.0

Advanced course for students familiar with Microsoft Office programs. Create and integrate Word, Excel, Access, and PowerPoint documents to build a professional portfolio. S/U grade option. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): BSTEC 109 and BSTEC 224 or equivalent.

Course Level Objectives

  1. Demonstrate proficiency in advanced skills to correctly create, edit, or revise documents as instructed.
  2. Determine appropriate application of each Microsoft Office program for creating professional business documents.
  3. Access resources and services for online help to apply additional or new features in the program.
  4. Develop and apply a problem-solving process appropriate for the high-performance office workplace.
  5. Create, organize, and submit a portfolio to demonstrate attainment of advanced skills in using the features of the Microsoft Office Suite.

BSTEC 243I: Advanced Microsoft Office Projects

Credits: 4.0

Advanced course for students familiar with Microsoft Office programs. Create and integrate Word, Excel, Access and PowerPoint documents to build a professional portfolio. S/U grade option. Prerequisite(s): BSTEC 109 and BSTEC 224 or equivalent.

Course Level Objectives

  1. Demonstrate proficiency in advanced skills to correctly create, edit, or revise documents as instructed.
  2. Determine appropriate application of each Microsoft Office program for creating professional business documents.
  3. Access resources and services for online help to apply additional or new features in the program.
  4. Develop and apply a problem-solving process appropriate for the high-performance office workplace.
  5. Create, organize, and submit a portfolio to demonstrate attainment of advanced skills in using the features of the Microsoft Office Suite.

BSTEC 245: Advanced Business Communications

Credits: 5.0

Introduction to written methods of technical communication used in the business community. Covers writing policies, procedures, formal report proposals, and process descriptions. Prerequisite(s): BSTEC 110 and BSTEC 130 or CIS 100. BSTEC 100 is strongly recommended.

Course Level Objectives

  1. Identify the appropriate document choice and delivery medium for the targeted audience.
  2. Create written communication that is clear, concise, accurate, legible, and readable with correct punctuation and spelling, using current word processing formats and styles as appropriate to the targeted document.
  3. Select appropriate resources related to specific technical communication topics and apply the information to technical communication projects.
  4. Demonstrate skills using any combination of some or all of the following technology tools: Microsoft Word, PowerPoint, and Excel; desktop publishing; video; and Web creation to design and produce technical communication documents.
  5. Access and effectively utilize research tools available in the college library to complete course assignments and projects.

BSTEC 255: Special Topics: Business Information Tech

Credits: Maximum of 5.0 possible

Seminars and classes of current interest in Business Information Technology. S/U grade option.

Course Level Objectives

  1. Demonstrate proficiency in skills, knowledge of the business area/topic selected by the instructor. The area/topic varies and is assessed and supervised by that instructor.

BSTEC 260: Supervision and Management Skills:CD

Credits: 5.0

Introduction to office and employee management. Topics include supervision and communication skills that are necessary to work in a diverse office environment.

Course Level Objectives

  1. Identify and analyze characteristics of leadership that should be displayed by an office manager.
  2. Define problems and implement the problem-solving process for office manager.
  3. Identify, practice, and assess skills which facilitate effective interaction and mutual understanding among three or more people for the purpose of working on a task, participating in a class discussion, or making a group presentation.
  4. Define administrative managers' responsibilities in preparing their staff and their office to participate in a globally diverse work environment.
  5. Identify and analyze office and employee management problems and options, select and implement appropriate solutions, and evaluate outcomes.
  6. Demonstrate knowledge, understanding, and appreciation of culture and its influence on individuals and groups in the workplace. Recognize, analyze, and evaluate multicultural perspectives and issues related to office supervision.

BSTEC 291: BSTEC Internship

Credits: Maximum of 4.0 possible

Practical experience working in a medical/health administrative/billing role or as an administrative professional in an office setting. Students will develop learning objectives that relate to academic program and career goals. S/U grade only. Permit code required. Registration permitted first seven weeks (six in summer) as space is available. Prerequisite(s): Completion of a minimum of 15 credits related to area of study.

Course Level Objectives


BSTEC 294: Career Management

Credits: 3.0

Assess employment skills, develop a resume and letters of application, videotape employment interviews, and practice job search strategies. Includes development of a portfolio. Should be taken prior to BUS 290 or BSTEC 291 and within last two quarters of the program. Prerequisite(s): Placement into EAP 100 or BRDGE 093.

Course Level Objectives

  1. Practice and evaluate interview techniques.
  2. Compose and format career search documents, to include resumes, cover letters, thank you letters, and follow-up letters.
  3. Identify and evaluate opportunities for employment success, given knowledge of workforce trends.

BSTEC 299: Special Projects: Business Information Tech

Credits: 1.0 to 5.0

Individual projects in Business Information Technology and related topics by arrangement and permission of the instructor. Note: Credit available with approval.

Course Level Objectives

  1. Demonstrate objectives determined by the instructor.