EDCC Logo
 
Communication Studies

Communication Studies at Edmonds Community College

Questions for Analysis

GUADALUPE

  1. What should the woman in the library have said to Guadalupe or what could she have done differently?
  2. What could Guadalupe have said to the woman in the library?
  3. What caused Guadalupe to be unable to speak?
  4. Why did the woman apologize? Why did she apologize to Guadalupeƕs supervisor and not to Guadalupe directly?
  5. How could Guadalupe have responded to an apology?
  6. How can Guadalupe let those around her know about her background?



Return to story - Return to Case Stories Page